Contact Apple Support

Online

Try our online resources for Apple product solutions, tutorials and more.

• Browse our support pages
• Use the Online Service Assistant to request a repair or replacement part
• Check repair status
• Learn from fellow Apple customers at Apple Discussions
• View current promotions, submit a rebate request, or check the status of your rebate

Phone

Mac, iPhone and iPod customers within 90 days of ownership are eligible for complimentary phone support — one support incident per iPod and unlimited incidents per Mac.

• Technical support: 1-300-321-456
• See all worldwide support telephone numbers

Email

Email support is available for iTunes Store questions.

• iTunes Store: Get email support for downloads, purchases, and more.

Live Chat

Chat support is available for MobileMe questions.

• MobileMe: Get chat support for billing and account questions, MobileMe Mail, and more.

Apple Retail Store

An Apple Retail Store is the best place to test-drive and explore Apple products, receive hands-on technical support and hardware repair from a Mac Genius, and get personal training on your new Mac with a One to One membership.

• Find an Apple Store
• Make a Genius Bar reservation
• Get a One to One membership

Apple Authorised Service Provider

Contact an Apple Authorised Service Provider for Mac-related support and repair.

• Locate an Apple Authorised Service Provider near you