We’re open for you.
Our retail stores are closed, but you can buy our products here online and get fast, free delivery. If you need help finding the right product or have a question about your order, chat online with a Specialist or call 800 263-3394.
For service and support, visit support.apple.com/en-ca.
We’re open for you.
Our retail stores are closed, but you can buy our products here online or on the Apple Store App and get fast, free delivery. If you need help finding the right product or have a question about your order, chat online with a Specialist or call 800-263-3394.
For service and support, visit support.apple.com/en-ca.

For getting the right support, here’s a genius idea.

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.

Get help with Apple services or software.

Speak to an Apple expert now. Whether by phone, chat or email, we’re ready to help you with all of your Apple product questions and issues.

Chat

Get real-time assistance from an Apple expert right on your computer or mobile device.

Call

You can call us immediately or at your convenience, or you can schedule a time for us to call you.

Email

For more straightforward questions — about an issue with iTunes, for instance — send us an email and we’ll quickly reply with a solution.

Get hands-on hardware support.

Whether you make a Genius Bar reservation, visit an Apple Authorized Service Provider or mail your device to us, you’ll get the expert help you need.

Genius Bar

Make a Genius Bar reservation at your favourite Apple Store and get help from an Apple expert.

Apple Authorized Service Provider

There are many service providers that Apple trusts with support. Bring your device to one near you.

Mail

Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Centre. Most Apple products are eligible for mail-in service.