Service and support from the people who know your iPad best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy 2 years of peace of mind when you buy AppleCare+ for iPad.

Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad and Apple Pencil coverage to two years from your AppleCare+ purchase date and adds up to two incidents of accidental damage coverage, each subject to a service fee of $49 for iPad and $39 for Apple Pencil, plus applicable tax.1 In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.2

2 years of Apple-certified service and support coverage
24/7 priority access to technical support
Get up to 2 incidents of accidental damage coverage1
Battery service coverage1

One stop for support

Minimize the amount of time without your iPad with Express Replacement Service

Because Apple designs iPad, iOS and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • 24/7 priority access to Apple experts via chat or phone
  • Mail-in repair3: Mail in your iPad using a prepaid shipping box provided by Apple
  • Carry-in repair3: Take your iPad to an Apple Store or other Apple Authorized Service Provider
  • Express Replacement Service

Hardware coverage

Get up to 2 incidents of accidental damage coverage1
Get battery service if it retains less than 80% of its original capacity

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorized technicians.

Service coverage includes the following:

  • Your iPad
  • Battery1
  • Apple Pencil
  • AirPort4
  • Included USB cable and power adapter
  • Coverage for up to two incidents of accidental damage from handling, each subject to a service fee of $49 for iPad and $39 for Apple Pencil, plus applicable tax

Software support

Get direct access to Apple experts for support using iOS and more

Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using iOS and iCloud
  • Connecting to wireless networks
  • Questions about FaceTime, Keynote, Numbers, Pages and other Apple-branded iPad apps

How to buy

  1. Purchase AppleCare+ with your new iPad.
  2. Or buy it within 60 days of your iPad purchase:
    • On your device (go to Settings > General > About and choose AppleCare+ Coverage Available)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • At an Apple Store (inspection of iPad and proof of purchase are required)
    • By calling (800) 263‑3394 (requires you to run a remote diagnostic and provide proof of purchase)

For Quebec customers, please read the Quebec Consumer Protection Act.

AppleCare+ available for:

See AppleCare+ Terms and Conditions for complete product details.

Additional Support

Get support now by phone or chat,
set up a repair and more.

Find your Apple Support phone number here

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app