AppleCare Protection Plan

AppleCare Protection Plan for Mac or Apple Display

Every Mac and Apple display comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. Extend your coverage to three years from your hardware product’s original purchase date with the AppleCare Protection Plan. You get direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, OS X and Apple applications such as iLife and iWork. And you get global repair coverage for your Mac and Apple display through convenient service options.

Extend your coverage to three years of service and expert telephone technical support

One stop for service and support

Because Apple designs the computer, the operating system and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Global repair coverage1
  • Onsite repair for desktop computers: Request that a technician come to your work site1
  • Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorized Service Provider

Apple hardware coverage

The AppleCare Protection Plan provides global repair coverage, both parts and labour, from Apple-authorized technicians around the world.

    What’s covered — Mac

  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort Express Base Station, AirPort Extreme Base Station or Time Capsule2
  • Apple USB SuperDrive (for MacBook Air, MacBook Pro with Retina display, iMac and Mac mini)
  • Apple display purchased with your Mac

    What’s covered — Apple display

  • Your Apple display
  • Built-in camera, mic and speakers
  • Included power cord

Software support included

Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics.

    Mac support

  • Using the OS X operating system
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks

    Apple display support

  • Connecting to your Mac
  • Using audio
  • Video chatting

Buy the AppleCare Protection Plan for:

iMac

Buy AppleCare Protection Plan for iMac now.

MacBook Air

Buy AppleCare Protection Plan for MacBook Air now.

MacBook

Buy AppleCare Protection Plan for MacBook now.

13" MacBook Pro

Buy AppleCare Protection Plan for 13" MacBook Pro now.

15" and 17" MacBook Pro

Buy AppleCare Protection Plan for 15" and 17" MacBook Pro now.

MacBook Pro with Retina Display

Buy AppleCare Protection Plan for MacBook Pro with Retina Display now.

Mac mini

Buy AppleCare Protection Plan for Mac mini now.

Mac Pro

Buy AppleCare Protection Plan for Mac Pro now.

Apple Display

Buy AppleCare Protection Plan for Apple Display now.

Important notes

The AppleCare Protection Plan can be purchased only while your Mac or Apple display is still covered under the standard one-year limited warranty. See AppleCare Protection Plan Terms and Conditions for complete product details.

If you purchase an Apple Display with your Mac, the AppleCare Protection Plan for Mac covers both the computer and the display.

For Mac computers running OS X Server, the plan covers server administration and network management issues using the graphical user interface of OS X Server. For advanced server operation and integration issues, purchase AppleCare OS Support.

For Quebec customers, please read Quebec Consumer Protection Act.

For more information, read frequently asked questions.

  1. Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts.
  2. The AirPort device or Time Capsule must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage.

AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. The company obligated under the AppleCare Protection Plan in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. For complete details, see terms at www.apple.com/legal/applecare/appgeos.html.